A story a co-worker shared with me.
She used to work at the Department of Motor Vehicles (DMV).
Everyone knows how ‘unique’ the DMV is.
So the story goes this way:
One day, some guy came to renew his license at the DMV but for some reasons, his license had been suspended so he couldn’t get it renewed.
This customer got mad & decided to take out his frustration on the DMV rep attending to him. He started cussing out the rep and then told the rep that the only thing saving him from getting an ass whopping was the barricade between them.
The rep could take it no more so he gently told the bully that it would be his lunchtime in a few minutes and if he was man enough, he should please wait so he could join him outside where there was no barricade.
The irate customer accepted the challenge.
Bad decision.
True to his words, the Motor Vehicle Rep, rose from his seat, clocked out, removed his shirt and went outside.
He met the bully outside and beat the crap out of him.
O gwere the man ka aja, kuo ya gwoo gwoo.
One blow, seven akpus.
When the bully knew he had bitten more than he could chew, he gathered the little strength and courage he had and bolted away like Usain Bolt.
The Rep gave chase and then stopped.
He went back into the building, went straight to the bathroom, cleaned up, walked back to the office area, wore his shirt and went back to work as if nothing happened.
His Supervisor said he heard nothing, saw nothing & said nothin
CND
wish I was allowed. When I was with diamond Bank customer Care, I had some customers i felt like slapping sometimes but I’ll just smile an reply
” We are very sorry for every inconvenience this has caused you”
“One madam came to the bank once, an shouted towards me ” You people will kill me today or I kill you”, I smiled and politely greeted
” Good morning ma”
She was like ” what is Good about this morning? You people have been stealing my money since, today u must return it “.
I replied ” Please calm down ma. Can I have your account number”.. She tells me the number and I search for it.
10 seconds into searching, she’s already screaming ” Sooooo ? Where is my money”?
Me : calm down ma let me run a quick check on your account.
Apparently madams son opened VTU code on his moms phone and uses it to buy airtime almost daily an deletes the alert and his mom didn’t know. I called his number out and she confirms its her sons line. She left shamefully.
I felt like slapping her that day. Mtcheeew”
I. I.
Be nice to customer care staff.